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Lead volume · click to filter
Score distribution · click to filter
AI cost · click to filter
WhatsApp connection
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Scoring rules for this customer
How scoring works
AI prompt
Regex categories
Messages
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Date
Score
Source
Alert
Sender
Message
Reason
No messages match the current filters.
Account
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Alert settings for this customer
Each channel runs independently. SMS and phone-call alerts go to a Twilio destination number; auto-reply is posted into the WhatsApp group the lead came from. Any new lead whose score is at or above a channel's threshold triggers that channel.
Monitored groups for this customer
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Shows groups with message activity in the last 7 days, plus any you joined in the last 7 days. Currently monitored groups always appear.
Score history
Reply to WhatsApp group
Your reply is posted in the same WhatsApp group the lead came from. Everyone in the group will see it. Mention the sender's name (e.g. "@Avi") if you want them to be notified specifically.
Adjust score
This will update the row, log the correction, and feed it back into both the regex similarity adjustments and the AI prompt so future similar messages score correctly.